Is it possible to cancel a booking?

You can cancel a booking from your customer account, which you can access from our website or app. The shop will receive a notification straight away.

How would I know the cost of a repair?

Like all repair services, it is difficult to establish a quote without a full diagnosis of the product. The shop will give you a final quote on site according to their price list.

How could I pay for the repairs?

Shops listed on the Cyclofix platefom accept credit card or cash payments. For any other payment options, please enquire at the shop directly.

What happens if I encounter a problem after a service?

Please get in touch with the shop you visited directly, so they can look after your request and provide further repairs if needed.